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Privacy Policy

Privacy Policy

RESERVATION PRIVACY POLICY

​This Reservation Privacy Policy provides you with information about the personal data Natura cottages collects in connection with the reservation at your chosen  hotel, why we need to collect it, how it will be used, who it will be shared with and your rights in relation to it.

The personal data Natura cottages collects

In order to complete your reservation and arrange its fulfilment Natura Cottages needs to collect the following personal data as part of the reservation process:

  • your first and last name;

  • your email address;

  • your country of residence

  • details of your payment card including the card number, cardholder name, expiry date, and CVV number (depending on the payment method)

  • your postal address (home or business);

  • preferred contact telephone number.

  • passport No. - passport photo

  • The personal data you provide Natura Cottages n the course of the reservation process will be referred to in this Reservation Privacy Policy as the Reservation Data.

How Natura cottages uses the Reservation Data

Natura cottages will be the data controller of the Reservation Data.

It is necessary for Natura cottages to process the Reservation Data so that the contract for your hotel reservation can be fulfilled and to take all necessary steps that involves including transmitting the Reservation Data to the relevant  hotel.

In relation to any transfers of the Reservation Data outside the European Economic Area necessary to complete and fulfil the reservation, Natura cottages has put in place all necessary legal, technical and organisational measures to ensure the protection of the Reservation Data, details of which can be obtained on request from Natura cottages at (naturacottages@gmail.com) 

Natura Cottages will only share the Reservation Data with its appointed data processor and with the relevant hotel.

On receipt of the Reservation Data the relevant hotel will also become a data controller of the Reservation Data and will use it for all purposes necessary to fulfil your reservation including contacting you prior to your stay.  Your Natura cottages hotel will not use the Reservation Data for any purpose other than fulfilling your reservation and will need your specific consent to use it for any other purpose.

Natura cottages and the relevant  hotel will only store the Reservation Data for as long as is necessary to fulfil your reservation.  The Reservation Data will be destroyed, anonymised and/or deleted once your reservation has been fulfilled and all payment and administrative matters have been completed.

Your rights

You have the following rights in relation to the Reservation Data:

  • to request that the Reservation Data be amended or deleted although that may mean your reservation cannot be fulfilled;

  • to make a complaint regarding the Reservation Data to the Information Commissioner’s Office (naturacottages@gmail.com)

Thank you for your attention.

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